Topics This Murray Site Covers
This Murray site covers 4 topics: removing standing water, drying the structure, repairing what the water ruined, and weighing the insurance decisions that follow. Each page ties those topics to Murray records, such as the Building Division, the city sewer lateral rule, and Salt Lake County flood maps.
Census records put the median build year of Murray homes at 1978, and the EPA lead renovation rule covers homes built before 1978.
Independent water damage restoration companies perform the extraction, drying, and repairs. You find the 6 cities that border Murray, from Millcreek, UT to West Jordan, UT, on the water damage companies near Murray page.
Murray Offices and Utilities This Site Tracks
This site tracks the 5 Murray offices and utilities below, each tied to a decision you face after water damage. The sidebar gives each phone number we confirmed, so you know whom to call about a main break, a permit, or a power outage.
- Murray City Building Division: each permit application goes through eProcess 360, and inspections for those permits are requested online.
- Murray City Water and Wastewater: city water serves 76.9% of Murray by area. Under the city notice, you own the whole sewer lateral from your building to the city main.
- Murray City Power: the city utility covers 79.3% of Murray by area, and Rocky Mountain Power serves the remainder.
- Cottonwood Improvement District: the district collects wastewater from portions of Murray inside its 22.5 square mile service area.
- Salt Lake County Flood Control: the county posts the FEMA flood maps, with 2012 revisions for Big and Little Cottonwood Creeks. Special flood hazard areas cover 2.0% of Murray.
Public Records and Recheck Dates Behind Each Page
Each page rests on public records from government offices, utilities, standards bodies, and manufacturers, such as Murray City, the IICRC, and the Utah Insurance Department. A fact enters a page only when its document is confirmed, and an unconfirmed figure stays off the site.
Each fact carries a source id and the date we checked it, and each content page ends with a note that counts its documents. The source list in the site footer names every document with its check date, and none of them link out.
Each time-bound fact has a recheck date in the log, with standards and insurance rules on a 6-month cycle and Census housing data each December. You can match any figure on a page to its document on that list.
6 Parts of a Complete Water Damage Cleanup
A complete water damage cleanup has 6 parts, drawn from the ANSI/IICRC S500 standard, Fifth Edition (2021), and Murray City permit rules. Compare the plan your restoration company gives you against these 6 parts.
- Inspection: your restoration company records the source, the start time, the wet rooms, and the materials, as the S500 intake list directs. The water damage assessment page covers this step.
- Water category: the S500 sets the category from the source and from what the water touched, and sewage counts as Category 3.
- Extraction: the Carpet and Rug Institute advises extracting the water from wet carpet and drying it, ideally in the first 24 hours.
- Drying to documented goals: meter readings continue until wet materials read like unaffected materials of the same kind, as structural drying explains.
- Contamination control where required: Category 2 and Category 3 losses get contamination controls and worker protection before restorative drying, per the S500.
- Permitted repairs: Murray City permits go through eProcess 360, with flat $100 residential fees for plumbing, mechanical, and electrical work.
How Do You Check a Restoration Company's Utah License?
You check a restoration company's Utah license on the Utah Division of Professional Licensing (DOPL) Licensee Lookup and Verification System, which searches licensees by name.
Under Utah Code 58-55-305, repair work with a contract value of $7,000 or more, labor and materials included, needs a licensed contractor. Plumbing and electrical work on a home's systems needs a licensed plumbing or electrical contractor at any price. HVAC work needs a licensed HVAC contractor.
An exempt handyman cannot use titles such as contractor, plumber, or electrician, per the DOPL affirmation form. Murray City's remodel and basement-finish checklists ask for the state license numbers of each contractor before a permit issues. Ask your restoration company for the DOPL license number of whoever does the rebuild, then match the name on the lookup.
How Do You Check a Company's IICRC Record?
You check a company's IICRC record on the IICRC Global Locator, which lists certified firms and technicians, or by calling the IICRC at 844-464-4272. An IICRC Certified Firm employs 1 or more IICRC certified technicians.
IICRC certification comes from a standards body, while a contractor license comes from Utah DOPL, so the 2 records are checked separately. The Global Locator page also lists invalid firms that claim Certified Firm status.
The IICRC Water Damage Restoration Technician (WRT) course covers how Category 2 and Category 3 procedures differ. Ask which technician on your job holds the WRT credential, and search the firm by its exact business name.
Items a Written Estimate and Drying Records Show
A written estimate and drying records show the 6 items below. The Utah Insurance Department advises a written estimate, no signed contract before the adjuster examines the damage, and no full payment up front.
Ask your restoration company for a copy of the meter readings at each visit. The water damage cleanup cost page lists the factors that move the estimate total.
- The water category assigned to the loss and the source it came from
- Meter readings for each wet material, set beside a reading on dry material of the same kind
- Thermal images confirmed with a moisture meter, since a thermal camera cannot see moisture
- The drying goal for each material and the date each one reached it
- A notice that you owe your own insurance deductible, as Utah's Insured Homeowners Protection Act requires in contracts
- Proof of the contractor's license and insurance, which the DOPL Residential Construction Agreement exhibits include
Utah Warnings on Water Mitigation Schemes and Assignment of Benefits
The Utah Department of Commerce warns of a water mitigation scheme that starts with a plumber recommending a mitigation company. That company uses moisture readings to push extensive demolition and an assignment of benefits. The homeowner can then owe tens of thousands of dollars, and liens follow.
The Department's tips: resist pressure to sign an assignment of benefits form in a hurry, get more than 1 bid, and avoid paying up front. Photograph the damage and the progress, confirm coverage with your adjuster before you authorize work, and be wary of third-party billing by mitigation companies.
Utah law does not ban assignment of benefits outright. Under H.B. 58 (2026), as the Utah Insurance Department lists it, a property policy can bar assignment to a disaster cleanup company. Under Utah's Insured Homeowners Protection Act, a residential contractor cannot rebate any part of your deductible.
Read your policy, and ask your restoration company whether its contract includes an assignment form before you sign it. The Murray water damage FAQ gathers the insurance answers from each page of this site.